Terms & Conditions

Effective Date: 07 April 2026

Welcome to Akshatam Innovation & Technology Private Limited. By accessing or using our website, services, or communicating with us through any digital platform, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our website or engaging with our services.

If you do not agree with any part of these Terms and Conditions, please do not use our website or services.

1. Company Information

Company Name:
Akshatam Innovation & Technology Private Limited

Registered Office:
Moriya Farm House, Moriya (P),
Ta. Palanpur, Banaskantha, Gujarat – 385001

Corporate Office:
Bihari Bag, Back Side Dominos, Shilp Arcade Complex,
Palanpur, Banaskantha, Gujarat – 385001

Email: info@akshatamitpl.com
Phone / WhatsApp: +91 9974718006

2. Acceptance of Terms

By accessing this website or availing any of our services, you confirm that:

You are legally capable of entering into a binding agreement.
You agree to comply with all applicable laws and regulations.
You accept these Terms and Conditions in full.

These Terms apply to all visitors, users, clients, customers, and anyone who accesses our digital platforms or services.

3. Services Offered

Akshatam Innovation & Technology Private Limited provides services including but not limited to:

Custom Software Development
Website and Web Application Development
Mobile App Development
IT Consulting and Digital Strategy
Fintech Technology Solutions
Artificial Intelligence (AI) Solutions
Automation and Integration Services
Maintenance and Technical Support
UI/UX and Digital Product Development

We reserve the right to modify, suspend, discontinue, or update any of our services at any time without prior notice.

4. Website Use

You agree to use this website only for lawful purposes and in a way that does not:

Violate any applicable local, national, or international law
Infringe the rights of others
Disrupt, damage, or impair website functionality
Attempt unauthorized access to systems, servers, databases, or code
Introduce malicious software, viruses, bots, or harmful scripts

Any misuse of the website may result in legal action and restricted access.

5. Intellectual Property Rights

All content on this website, including but not limited to:

text
graphics
logos
branding
icons
images
software
source code
UI elements
design layouts
downloadable materials

is the property of Akshatam Innovation & Technology Private Limited unless otherwise stated.

You may not copy, reproduce, republish, distribute, modify, reverse engineer, or commercially exploit any material from this website without our prior written consent.

6. Client Projects and Deliverables

For any client-based service, project, or digital solution:

Scope of work will be defined separately through proposal, quotation, agreement, invoice, email, or written communication.
Timelines are estimates unless expressly committed in writing.
Delays caused by lack of client approvals, incomplete requirements, content unavailability, third-party dependencies, or force majeure shall not be attributed to us.
We reserve the right to revise delivery schedules where project conditions change.

Project ownership, usage rights, deployment terms, source code rights, and licensing (if applicable) may be governed separately under project-specific agreements.

7. Payments and Billing

By availing our services, you agree to the following:

All fees, charges, or quotations shared are subject to agreed commercial terms.
Payments must be made as per the agreed milestone, advance, subscription, or invoice schedule.
Delayed payments may result in service interruption, project pause, or withholding of deliverables.
Any applicable taxes, statutory levies, payment gateway charges, or government fees may be charged additionally unless explicitly mentioned otherwise.
Payments once made may be non-refundable, except where explicitly agreed in writing.

We reserve the right to suspend or terminate ongoing work in case of payment default.

8. Refund Policy

Unless specifically agreed in writing:

Advance payments made for consultation, planning, design, development, customization, setup, or deployment are generally non-refundable.
Refunds, if any, shall be considered only in exceptional circumstances and at the sole discretion of the company.
No refund shall be applicable for completed milestones, delivered work, digital assets, consultation time, software licenses, or third-party expenses.

Clients are encouraged to review project scope and deliverables carefully before confirming work.

9. Third-Party Tools and Integrations

Our services may involve or integrate with third-party tools, software, APIs, platforms, cloud services, payment gateways, hosting services, AI tools, plugins, CRMs, or fintech systems.

Please note:

We are not responsible for downtime, policy changes, pricing changes, API limitations, suspension, or service failures caused by third-party providers.
Third-party platforms may have their own terms, privacy policies, and compliance obligations.
Continued use of such integrations is subject to the availability and performance of those external providers.

10. User Submissions and Information

If you submit information to us through forms, email, WhatsApp, calls, or any communication channel, you agree that:

The information provided is true and accurate to the best of your knowledge.
You have the right to share such information.
You will not submit unlawful, misleading, defamatory, offensive, or infringing content.

We reserve the right to reject, remove, or ignore any communication or submission that violates applicable law or business policy.

11. Confidentiality

We respect the confidentiality of client and business information.

Where applicable:

We will make reasonable efforts to protect confidential project details, business information, credentials, and commercially sensitive material.
Clients are also expected to maintain confidentiality regarding our proposals, technical methods, pricing structures, code frameworks, and business processes.

However, confidentiality obligations may be subject to legal disclosure requirements, regulatory obligations, or third-party platform limitations.

12. Data and Security

We implement reasonable operational and technical practices to maintain the integrity and security of our systems and services.

However, you understand and agree that:

No digital platform, website, software system, or online transmission is completely secure.
We do not guarantee uninterrupted, error-free, or 100% secure operation of any website, application, or software.
Users and clients are responsible for maintaining the confidentiality of their credentials, access rights, and account-related information.

We shall not be held liable for losses caused by hacking, cyberattacks, unauthorized access, malware, hosting failure, or security breaches beyond our reasonable control.

13. AI, Automation, and Technology Outputs

Some of our solutions may involve:

Artificial Intelligence (AI)
Machine Learning
Automated workflows
Recommendation engines
Fintech logic systems
Data-driven outputs

Such outputs may depend on data quality, user inputs, third-party APIs, and system configurations.

Therefore:

Outputs generated by AI or automation should be reviewed before final business, legal, financial, or operational use.
We do not guarantee that automated or AI-generated outputs will always be error-free, complete, or suitable for every intended purpose.

Users and clients are advised to independently verify critical decisions.

14. No Professional Legal or Financial Advice

Unless expressly stated in writing, the information, software, tools, or services provided by us shall not be construed as:

legal advice
financial advice
tax advice
regulatory compliance advice
investment recommendation

Clients are advised to consult qualified legal, accounting, financial, or compliance professionals where required.

15. Limitation of Liability

To the maximum extent permitted by law, Akshatam Innovation & Technology Private Limited shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages arising out of or related to:

use or inability to use the website
service interruptions
project delays
data loss
system failure
revenue loss
business interruption
cyber incidents
third-party service issues
errors in user-provided information
unauthorized access

Our total liability, if any, shall in no event exceed the amount actually paid by the client to us for the specific service giving rise to the claim.

16. Indemnification

You agree to indemnify, defend, and hold harmless Akshatam Innovation & Technology Private Limited, its directors, officers, employees, consultants, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses arising from:

your misuse of the website or services
your breach of these Terms
your violation of any law or third-party rights
any data, content, or material submitted by you

17. Suspension or Termination

We reserve the right to suspend, restrict, or terminate access to our website, communication channels, services, or project execution at our sole discretion, without prior notice, if:

there is a violation of these Terms
there is abusive, unlawful, fraudulent, or harmful conduct
payment obligations are not met
the service relationship becomes commercially or legally unviable

Termination shall not affect rights, dues, obligations, or liabilities accrued before termination.

18. Links to External Websites

Our website may contain links to third-party websites or platforms for informational or service-related purposes.

We do not control and are not responsible for:

the content of external websites
their policies or practices
their security or data handling
any losses caused by third-party links or services

Users should review the terms and privacy policies of such third-party websites independently.

19. Changes to Terms and Conditions

We reserve the right to revise, update, or modify these Terms and Conditions at any time without prior notice.

Any updated version will be posted on this page with a revised effective date. Continued use of the website or services after such updates constitutes your acceptance of the revised Terms.

20. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms, the website, or our services shall be subject to the exclusive jurisdiction of the competent courts located in Palanpur / Banaskantha, Gujarat, unless otherwise required by applicable law.

21. Contact Us

If you have any questions, concerns, or requests regarding these Terms and Conditions, you may contact us:

Akshatam Innovation & Technology Private Limited
Moriya Farm House, Moriya (P),
Ta. Palanpur, Banaskantha, Gujarat – 385001